mobile apps and Terms of Services agreements

By reading this series and using this website, you agree to my Terms of Service and acknowledge that this is not legal advice but for informational purposes only. If you are a Colorado business with an online presence, please contact me, Elizabeth Lewis, your online business attorney for more information about how you need to structure your business, what you need to do to make sure your website complies with all the laws and protects you, and for all your business needs at 720-258-6647 or Elizabeth.Lewis@eclewis.com.

With the increase of mobile devices with browsing capability, more sites are developing applications or sites for these devices. Facebook, Google, and LinkedIn have applications allowing individuals to use the sites on their iPhones and Blackberries. Twitter, CNN, and others have special pages just for mobile devices. When you use these applications and sites, they may have the same TOS as the normal site or may have their own.

So, why should a company care about whether they have information in their TOS about additional applications? The reason is because if your site uses additional applications, you may gain information that you wouldn’t through your normal website. For instance, if the phone they are using an application with had GPS capabilities, you may be able to access their location which may not be covered in your standard TOS. Therefore, you may want a separate section that covers applications that aren’t made by you.

How does this affect the average business owner? If you use third party applications or have applications that use anything other than a website login, you should probably have your terms of service reviewed by an attorney. If you don’t use third party applications and the only way people use your application is through a computer or laptop with a wired connection, you should still probably have your TOS reviewed but may or may not need to have it reviewed about third party apps or alternative uses. As always, I recommend that you find an attorney in your area that specialized in TOS.

For more information about terms of services, or if you need a terms of service written for your company, please contact me, Elizabeth Lewis, your business attorney at 720-258-6647 or Elizabeth.Lewis@eclewis.com.

When I post stuff online, who owns it?

By reading this series and using this website, you agree to my Terms of Service and acknowledge that this is not legal advice but for informational purposes only. If you are a Colorado business with an online presence, please contact me, Elizabeth Lewis, your online business attorney for more information about how you need to structure your business, what you need to do to make sure your website complies with all the laws and protects you, and for all your business needs at 720-258-6647 or Elizabeth.Lewis@eclewis.com.

As noted in the second post in this series, recently there was community uproar about the change in the TOS that gave Facebook a greater license than the September 23, 2008 revision that is being used as of the time of this writing. Users wondered if Facebook owned their content or exactly how Facebook could use their content. This is a question that affects not just Facebook users, but users that post content anywhere online.

Whenever you post content on a site, the TOS may control who owns the content you post on the site. For instance, some sites say that you continue to own your content; others state that you own the content, but the site has a license to use it where the terms of the license vary; and a few even say that they own the content you post. Many sites state that the site can control the content to varying states.

So how do ownership clauses in TOSs affect the average user? It depends on what you are posting and what the terms are. If a photographer is posting pictures that he usually sells for thousands of dollars, it may matter a lot. If I am posting that I am having a great day, it may not matter at all.

For more information about terms of services, if you need a terms of service written for your company, or if you are a small business starting to use online sites to market, please contact me, Elizabeth Lewis, your business attorney at 720-258-6647 or Elizabeth.Lewis@eclewis.com for your legal needs

What About Content I Put on Facebook?

By reading this series and using this website, you agree to my Terms of Service and acknowledge that this is not legal advice but for informational purposes only. If you are a Colorado business with an online presence, please contact me, Elizabeth Lewis, your online business attorney for more information about how you need to structure your business, what you need to do to make sure your website complies with all the laws and protects you, and for all your business needs at 720-258-6647 or Elizabeth.Lewis@eclewis.com.

The sixth section of Facebook’s TOS goes over what a user can do (“User Conduct”). Like most sites, Facebook wants to have some control over how you use their site. Among the things that want to ensure are that you don’t use Facebook for illegal purposes, to harass others, to distribute copyrighted material for which you don’t own the copyright, spam others, solicit information from people under 18. In addition to these things, there is a list available on Facebook’s TOS. Most of these are pretty self-explanatory and almost everyone should understand the reasoning behind the stuff that isn’t allowed.

One thing with Facebook’s TOS that may differ from other sites (most notably Twitter) is that you can only have one account. If you create two accounts on many sites like I do to keep business and family/friends separate, you can’t do this on Facebook under the Sept. 23, 2008 TOS. You also cannot register an account for a group or entity. Therefore, if you want to register an account for your company, you would need to contact Facebook for permission since this would be seen as an entity.

Another thing that businesses need to be careful of is that you are only suppose to use your account for personal, non-commercial use only. Although Facebook doesn’t appear to be enforcing this strictly now, as I know many individuals who are starting to use Facebook to help advertise their business, individuals and businesses should note that this is against the policy.

So what does this mean for you? If you have a business, you may want to limit the content that users can post on your site. For instance, you may want to limit people to one account or not allow vulgar language. If you are starting a website, it is a good idea to talk to an attorney about what content you should allow and what content you should keep off your site.

For more information about terms of services, or if you need a terms of service written for your company, please contact me, Elizabeth Lewis, your business attorney at 720-258-6647 or Elizabeth.Lewis@eclewis.com.

What is in the Proprietary Rights and Trademarks sections?

By reading this series and using this website, you agree to my Terms of Service and acknowledge that this is not legal advice but for informational purposes only. If you are a Colorado business with an online presence, please contact me, Elizabeth Lewis, your online business attorney for more information about how you need to structure your business, what you need to do to make sure your website complies with all the laws and protects you, and for all your business needs at 720-258-6647 or Elizabeth.Lewis@eclewis.com.

The fourth section of the Facebook’s TOS deals with proprietary rights and licenses to it. When a company designs a site, most of the time they have a copyright for the site’s design, contents, and other parts of it.* This gives them an exclusive right to decide who can use this information. In Facebook’s case, the company, through its TOS, gives the user a limited license to use its copyright. Facebook says that you cannot modify, distribute or alter, among other things, anything on its site for any reason except that you can download or print a copy of information you have accessed for your own personal use as long as you keep any copyright information on the information intact. However, unless it is your own material, you may not redistribute or republish this information. Facebook reserves the right to change or the license at any point in time for any reason. Facebook also includes additional information about what you can and can’t do with the information which can be found in its TOS but is not discussed here due to space constraints.

The fifth section of Facebook’s TOS deals with trademarks. It basically states it owns a whole bunch of trademarks and that you can’t use them without written permission from the company. This is typical of many TOS.

What does this mean to the average user? Not a lot. You can make a copy of your profile, copy the pictures your aunt posted on there of you as a kid for personal use, or view you best friend’s wedding pictures (if you have access to them). You cannot sell this information, post it on your website (unless you get copies of the original photos or documents and permission from the owner of them first), or use Facebook’s software or trademarks for any other use not allowed in the TOS.

What does this mean if you have a business with a website? You should talk to an attorney about whether you should give the end user any rights, and if so, what rights you should give them. Every site is different and what works for Facebook may not work for you.

If you have questions about whether your use of information from Facebook’s site violates the TOS, need a terms of service for your website, or have questions about doing stuff online in general, please contact me, Elizabeth Lewis, your business attorney at 720-258-6647 or Elizabeth.Lewis@eclewis.com.

* A company may also have other intellectual property rights for a site such as patents or trademarks. In this series, I will not be discussing the different types of IP rights or in what cases you should use them. For more information about specific intellectual property questions, please consult your attorney or call me.

What is in the Eligibility and Registration Data sections?

By reading this series and using this website, you agree to my Terms of Service and acknowledge that this is not legal advice but for informational purposes only. If you are a Colorado business with an online presence, please contact me, Elizabeth Lewis, your online business attorney for more information about how you need to structure your business, what you need to do to make sure your website complies with all the laws and protects you, and for all your business needs at 720-258-6647 or Elizabeth.Lewis@eclewis.com.

The second and third sections of Facebook’s Terms of Service go over the eligibility for using the site, and the registration data you must provide and information about account security. In regards to eligibility, Facebook requires that you be at least 13 years old to use the site. If you are between 13 and 18, you must be enrolled in high school or college to use the site. Not allowing children under 13 is typical for many websites due to the online child protection act that was passed several years ago as it increased the requirements sites must follow if they cater to or allow children under 13 to sign up. If you are a business that caters to individuals under 18, it is essential that you contact an attorney to ensure that your business is protected.

In regards to registration data and account security section, Facebook requires that you provide accurate and complete information on the registration form and continue to keep it up to date. You are also responsible for all use of your account. This means that you have to accurately disclose you name, location, date of birth and other information. If you give your friend access to your account, you are responsible for anything she does with your account. These terms are also fairly typical on TOSs. It is important to contact an attorney if for any reason you feel that you cannot provide accurate info to an online site and the majority require this. If you are a business, if you require registration data, it is important to talk to an attorney to make sure you can ensure that the person using you site is who he or she says they are.

If you think you might have problems with one of these areas, if you need more information about terms of services, or if you need a terms of service written for your company, please contact me, Elizabeth Lewis, your business attorney at 720-258-6647 or Elizabeth.Lewis@eclewis.com.

What is in the Opening Paragraph?

By reading this series and using this website, you agree to my Terms of Service and acknowledge that this is not legal advice but for informational purposes only. If you are a Colorado business with an online presence, please contact me, Elizabeth Lewis, your online business attorney for more information about how you need to structure your business, what you need to do to make sure your website complies with all the laws and protects you, and for all your business needs at 720-258-6647 or Elizabeth.Lewis@eclewis.com.

The opening paragraph of the terms of service is usually the introduction to the terms that you will abide by when using the site. In some cases, such as Facebook’s, they reserve the right to change, modify, add, or delete provisions at any time. In the case of Facebook, if you continue to use the site after the TOS is revised, you automatically agree to the revisions. Many sites have similar provisions, but not all of them. For those that do, it is usually your responsibility to monitor the site for changes, not Facebook’s, to alert you to change.

Some of you may recently have heard about the controversy involving Facebook’s change to its Terms of Service. This controversy involved a change to the copyright license (which will be discussed in a later post) which changed the license you were granting Facebook. Many times you cannot stop the company from changing its TOS, however this time, due to user outrage, the company reverted back the prior TOS. However, already the web is abuzz that Facebook will soon be changing its TOS to incorporation something similar to the controversial provisions that were deleted.

Many websites have a similar opening. Before using a site, be sure to read the TOS for each site to see what you are agreeing to. It may change whether you want to use the site or how you use the site. For more information about terms of services, or if you need a terms of service written for your company, please contact me, Elizabeth Lewis, your business attorney at 720-258-6647 or Elizabeth.Lewis@eclewis.com.